Refund policy

RETURNS & EXCHANGES

We will happily accept returns if item is unworn, tags attached, receipt present and free of stains, smells and damage, within 21 days of your purchase. The RECEIPT must be included with the return in order to process your return. Returns will not be processed without a receipt. Returns will be granted for purchase price, (minus discounts used at time of purchase) and customer will be responsible for return shipping cost.

Returns for items purchased through Rhinestones & Roses are eligible for store credit only. NO MONETARY REFUNDS are issued. Store credit has no expiration.

Any items returned after the policy of 21 days will not be refunded and customer will be responsible to cover return shipping cost.

Request a Return by Clicking Here

FINAL SALE ITEMS

Jewelry is not eligible for return. If piece is broken, we must be notified in no more than 4 business days. All Holiday Items including all clothing and merchandise are final sale.

Clearance items listed in the SALE category are not eligible for return.

DAMAGED ITEMS

Do you have a damaged item? We want our customers to be satisfied with their items. If item is damaged, it must be brought to our attention within 4 business days, and we will tell you how to proceed from there.

Contact Rhinestones & Roses at contact@shoprhinestonesandroses.com or call 260-434-2009, within 4 business days of receiving package. If beyond 4 days, return can no longer be accepted.

HOW DO I RETURN MY ITEMS?

To make a return please visit our process returns page.

Returns can be shipped to:

Rhinestones & Roses Fort Wayne

10910 US-24 W Suite D

Fort Wayne, IN 46814

Thank you for shopping small, you make a difference!

If an order was placed through Sezzle and the item was returned, the customer is still responsible for paying the remaining balance for the returned item through Sezzle, even if store credit is issued through Rhinestones & Roses. For additional information go to the Sezzle FAQ website to answer any other questions.